FAQs

Most of our silicone beads are sold individually, giving you the freedom to mix, match, and create exactly what you envision. Kits and bundles are available when we’ve curated something special for you.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 business hours.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

In-stock items typically ship within 1–3 business days. Ready-to-ship items ship quickly, and custom or made-to-order items will have processing times listed on the product page.
*Shipping times may vary so refer to the header banner on the website for details.

During TikTok Lives, you can claim items in real time. Once the live ends, you’ll receive checkout instructions. These claims are time-sensitive and are not held long-term, so prompt checkout is encouraged.

Yes, please do! We love seeing what you create with our supplies. Feel free to tag @CreativeCityDesigns when you share your projects on social media — your creativity inspires us and our community, and we may even share your work (with credit, of course!).